Connect ❤️ to ❤️

Add your site content and additional knowledge sources to handle automated inquiries and FAQ's - along with Ai-powered answers, 5minF2F will continually invite real human connection and communication!


Every conversation creates a private chat dashboard you share exclusively with your customer or client

Enable "Instant Chat" in your dashboard to encourage connection in minutes

Create and manage your own booking availability schedule

Generate QR codes that direct people to specific tabs in your Booking Page and share them on print materials, on OTT ads and more

Share dynamic links to help track connections in Google Analytics

Embed a widget on your site

Promote connection across your online footprint

Understanding Your Dashboard

Understanding Your Dashboard

Navigate your dashboard efficiently with this complete guide to stats, bookings, calendar views, and quick actions.

Understanding Your 5minF2F Dashboard

Your dashboard is mission control for managing your booking business. This guide will help you navigate and utilize all its features effectively.

Dashboard OverviewMobile Dashboard
When you log in, you’ll see your main dashboard with several key sections:The dashboard is fully responsive:
Statistics cards at the top– Access from any device
Quick link to your Booking Page URL to copy/paste/share– Touch-friendly interface
Embed widget customized and code generator– All features available on mobile
Recent Bookings list– Optimized for on-the-go management

Statistics Cards
The top of your dashboard displays real-time statistics:Total Bookings
Pending BookingsAll-time booking count
Shows upcoming scheduled sessionsIncludes pending, completed, and cancelled
Indicates bookings awaiting completionShows overall business activity
Click to filter bookings by pending statusThis Month
Completed SessionsCurrent month’s booking count
Total number of finished sessionsHelps track monthly performance
Tracks your session historyResets on the first of each month
Useful for measuring productivityRecent Bookings
View your most recent bookings at a glance:
– Customer name
– Scheduled date and time
– Booking status
– Quick action buttons


Embed Widget

  • Generate embed codes
  • Customize badge appearance
  • Integration instructions

 

Bookings Tab
Customize your booking page content
Preview before publishing
Manage promotional sections
Calendar vs. List View
On the right side panel you will find a “Call details” panel that lists the details of each day’s booked chats. When you click on a date in the left hand calendar, that day’s schedule appears in the right column, where you can access “Quick Actions” by clicking the buttons in the upper right corner of each Call Detail box


Calendar ViewList View
Visual representation of bookings:Detailed table of all bookings:
– Month, week, or day views– Sortable by date, customer, status
– Color-coded by status– Search functionality
– Drag-and-drop functionality– Filter by status or date range
– Easy to spot availability gaps– Bulk actions available
IMPORTANT: Schedule Details & Notifications
Stay updated with real-time notifications:

Screenshot

New booking alerts
Customer messages
Cancellation notifications
System updates
Check the notification bell icon in the top right corner.


Page Editor Tab

We have a comprehensive page walking you through every step of managing and customizing your Booking Page.


Settings Tab
Booking rules:
Buffer time: how much time do you want to keep between calls if people are filling up your calendar. If you need time for notes, to pivot focus, extend your buffer time.
Advanced Booking Period: how many days into the future do you want people to be able to book time with you?
Minimum Notice Required: do you need time to make yourself available after receiving an F2F chat request? If you are good answering pretty quickly, keep it an hour…but if you need more time between a request and working it into your schedule, adjust that to give yourself as much time as you need
Availability:
Set the days and hours you are available for 5minF2F video chatting – you can add multiple time blocks on any given day, so if you would like to be available from 9:00am until 11:30am on Tuesday, then again from 3:30 until 6:00 on Tuesdays as well, you have that flexibility.
Instant call settings:
You can enable “Instant” calls – which means when a customer chooses this option, you will both be notified by email with an active link to your F2F chat room immediately. Note you can cap the number of Instant Call requests available each day, and set your “Expected Response Time” so customers know what to expect if they request an Instant Chat.


Assets Tab
Browse promotional materials created and supplied by 5minF2F – includes assets for Google Business Profile Posts, social media sharing, suggested hashtags, suggested messages, downloadable images to help you promote your F2F advocacy and availability across your online footprint.
Download marketing assets
View download history

Analytics Tab
Quick insight cards give you an overview of your activity, sortable by timeframe by clicking the drop-down in the upper right of the tab. By default, you are looking at 30 day metrics
Booking trends and patterns
Peak times analysis
Customer insights


Subscription Tab

  • Current plan details
  • Billing management
  • Upgrade/downgrade options